IT support for architecture and engineering firms

Revit, CAD, BIM and engineering applications are specialist tools. The application itself may be owned by a vendor, BIM lead, CAD manager or internal technical owner.

We support the IT systems around those tools: workstations, endpoints, storage, file access, Microsoft 365, Teams, SharePoint, remote access, backup, recovery, networking, security and escalation pathways. Where the issue sits inside the specialist application, we work with the relevant vendor, BIM manager, CAD manager or internal lead.

Design users often need more than a standard business laptop. Workstation performance, graphics capability, memory, storage, drivers, peripherals, monitors, remote access, endpoint security and application requirements all matter.

We help define and support workstation standards that fit the way architects, engineers, drafters, BIM users and project teams actually work.

Project files are often large, active and sensitive to latency, sync behaviour, file locking, storage cost, backup and recovery requirements.

Some workflows suit cloud. Others perform better locally or in a hybrid model. The right answer depends on file size, application behaviour, user location, collaboration needs, security, backup, recovery and ease of support. We help review the operating position before files are moved or platforms are standardised.

Microsoft 365 often becomes the collaboration layer around design work: email, Teams, SharePoint, OneDrive, calendars, internal documents, project communication and external sharing.

We help structure Microsoft 365 so it supports project delivery: Teams design, SharePoint sites, permissions, guest access, external sharing, retention, endpoint access, backup and recovery. This is especially important where Microsoft 365 sits alongside CDEs, BIM platforms, document systems or project folders.

Architecture and engineering firms collaborate constantly with clients, builders, consultants, contractors, authorities and joint-venture partners. External access needs to be practical, but not open-ended.

We help structure guest access, project permissions, sharing controls, role-based access, time-bounded access, access review, offboarding triggers and separation between internal firm material and shared project information.

Multi-office and hybrid teams create pressure around file access, network performance, remote access, endpoint standards, cloud storage, user support and consistent security controls.

We support the IT layer across offices and remote users: Microsoft 365, network connectivity, SD-WAN where relevant, firewall policy, endpoint standards, remote access, backup, support processes and escalation.

Backup for design firms has to consider project information, Microsoft 365, file storage, endpoints, application data, project folders, CDE-adjacent records and business systems.

The practical question isn't only whether backups exist. It's whether active project work can be recovered in a usable form, in the right order, quickly enough to keep the firm operating. We help review backup scope, restore evidence, recovery priority, Microsoft 365 backup, file-server or cloud-storage recovery, identity recovery and incident response.

Architecture and engineering firms increasingly need evidence for clients, insurers, public-sector work, procurement and internal governance.

We help strengthen and evidence the practical controls: MFA, Conditional Access, endpoint protection, privileged access, patching, Microsoft 365 security, external sharing, backup, restore testing, incident response and secure access.

Public-sector and infrastructure projects may introduce requirements around CDE use, access control, document handling, digital delivery, information management, audit trails and security.

We support the IT systems those requirements depend on: Microsoft 365 governance, identity, endpoint standards, secure external sharing, CDE-adjacent controls, backup, recovery, networking and infrastructure readiness.